European tender ‘IT Software Portfolio Management and Reseller-services’

De Nederlandsche Bank N.V.

De Nederlandsche Bank N.V., on behalf of the central banks and financial institutions that are a member of — or participate in the activities of — the Eurosystem Procurement Coordination Office, is starting an open European tender procedure for the supply, maintenance and support of standard software.
The following will be included in the tender procedure:
— Standard software and corresponding maintenance; this includes additional licenses and/or changing maintenance of the ‘known’ software installed base;
— Software as a Service and ‘Cloud’ software;
— Software Asset Management services and software license optimization, advice and related services;
— Advice and market research on new requested software functionalities;
— Dedicated support and services during implementation, upgrades and updates of software, training and consultancy;
— Web-based facilities dedicated to requests for quotations, placement of orders and reporting (e-portal);
— Detailed reporting regarding software maintenance and investments including specific terms and conditions.

Deadline

De termijn voor de ontvangst van de offertes was 2016-02-18. De aanbesteding werd gepubliceerd op 2016-01-14.

Leveranciers

De volgende leveranciers worden genoemd in gunningsbesluiten of andere aanbestedingsdocumenten:

Wie? Wat? Waar?
Aankoopgeschiedenis
Datum Document
2016-01-14 Aankondiging van een opdracht
2016-01-17 Aanvullende inlichtingen
2016-02-04 Aanvullende inlichtingen
2016-02-23 Aanvullende inlichtingen
2016-03-02 Aanvullende inlichtingen
2016-03-16 Aanvullende inlichtingen
2016-09-20 Award Aankondiging
Aankondiging van een opdracht (2016-01-14)
Object
Toepassingsgebied van de aanbesteding
Titel: Software en informatiesystemen
Hoeveelheid of omvang:
The estimated contract volume, based on past spend and estimated future spend, is 75 000 000 EUR — 100 000 000 EUR for the maximum duration of the Framework Agreement (6 years) over all Contractors.The above figures are indications excluding VAT.Indications are based on historical data and forecasts, and no rights may be derived from this information.The PCBs that will have the right to use the Framework Agreements from the start are:— NL — De Nederlandsche Bank— AT — Oesterreichische Nationalbank— BE — National Bank of Belgium— CY — Central Bank of Cyprus— DE — Deutsche Bundesbank— ECB — European Central Bank— FR — Banque de France— HR — Croatian National Bank— IE — Central Bank of Ireland— IT — Banca d'Italia— LU — Banque centrale du Luxembourg— MT — Central Bank of Malta— PT — Banco de Portugal— RO — National Bank of Romania— SK — National Bank of SlovakiaIn addition, as decided by the Governing Council of the ECB, other ESCB central banks and institutions have the right to participate in EPCO joint procurements if complying with the rules of participation in EPCO or EPCO activities. If complying with those conditions and, after DNB's agreement, those ESCB central banks and institutions may be included as Participating Institutions in the Framework Agreements via an amendment to them. The Participating Institutions being:— BG — Bulgarian National Bank— CZ — Czech National Bank— DK — Danmarks Nationalbank— EE — Bank of Estonia— ES — Banco de España— GR — Bank of Greece— LV — Bank of Latvia— LT — Bank of Lithuania— HU — Central Bank of Hungary— PL — National Bank of Poland— SI — Bank of Slovenia— FI — Bank of Finland— SE — Sveriges Riksbank— UK — Bank of England— Financial Market Authority (FMA)— Federal Financial Supervisory Authority (BaFin)— Estonian Financial Supervision Authority (EFSA)— Financial Sector Surveillance Commission (CSSF)— Financial and Capital Market Commission (FKTK)— Malta Financial Services Authority (MFSA)— Single Resolution Board (SRM)— European Stability Mechanism (ESM)— European Banking Authority (EBA)— European Financial Stability Facility (EFSF)— European Insurance and Occupational Pensions Authority (EIOPA)— European Securities and Markets Authority (ESMA)— Financial Services and Markets Authority (FSMA).
Toon meer
Aankondigingsmetadata
Originele taal: Engels 🗣️
Documenttype: Aankondiging van een opdracht
Aard van de opdracht: Leveringen
Regelgeving: Europese Unie, met GPA-deelname
Gemeenschappelijke woordenlijst overheidsopdrachten (CPV)
Code: Software en informatiesystemen 📦

Procedure
Type procedure: Openbare procedure
Type bod: Inschrijving voor alle percelen
Gunningscriteria
Uit economisch oogpunt voordeligste inschrijving

Aanbestedende dienst
Identiteit
Land: Nederland 🇳🇱
Type aanbestedende dienst: Publiekrechtelijke instelling
Naam aanbestedende dienst: De Nederlandsche Bank N.V.
Postadres: Westeinde 1
Postcode: 1017 ZN
Poststad: Amsterdam
Contact
Internetadres: http://www.dnb.nl 🌏
E-mail: aanbesteding@dnb.nl 📧
Telefoon: +31 205242001 📞

Referentie
Datums
Verzenddatum: 2016-01-14 📅
Indieningstermijn: 2016-02-18 📅
Publicatiedatum: 2016-01-16 📅
Identificatoren
Aankondigingsnummer: 2016/S 011-014881
Verwijst naar aankondiging: 2015/S 224-407526
PB-S nummer: 11
Aanvullende informatie
The Negometrix platform will be used for this open European tender procedure. After registration at www.negometrix.com you can get access to the relevant information of the tender.

Object
Toepassingsgebied van de aanbesteding
Geschatte waarde exclusief BTW: 75 000 000 💰
100 000 000 💰
Korte beschrijving:
De Nederlandsche Bank N.V., on behalf of the central banks and financial institutions that are a member of — or participate in the activities of — the Eurosystem Procurement Coordination Office, is starting an open European tender procedure for the supply, maintenance and support of standard software.
Toon meer
The following will be included in the tender procedure:
— Standard software and corresponding maintenance; this includes additional licenses and/or changing maintenance of the ‘known’ software installed base;
— Software as a Service and ‘Cloud’ software;
— Software Asset Management services and software license optimization, advice and related services;
— Advice and market research on new requested software functionalities;
— Dedicated support and services during implementation, upgrades and updates of software, training and consultancy;
— Web-based facilities dedicated to requests for quotations, placement of orders and reporting (e-portal);
— Detailed reporting regarding software maintenance and investments including specific terms and conditions.
Hoeveelheid of omvang:
The estimated contract volume, based on past spend and estimated future spend, is 75 000 000 EUR — 100 000 000 EUR for the maximum duration of the Framework Agreement (6 years) over all Contractors.
The above figures are indications excluding VAT.
Indications are based on historical data and forecasts, and no rights may be derived from this information.
The PCBs that will have the right to use the Framework Agreements from the start are:
— NL — De Nederlandsche Bank
— AT — Oesterreichische Nationalbank
— BE — National Bank of Belgium
— CY — Central Bank of Cyprus
— DE — Deutsche Bundesbank
— ECB — European Central Bank
— FR — Banque de France
— HR — Croatian National Bank
— IE — Central Bank of Ireland
— IT — Banca d'Italia
— LU — Banque centrale du Luxembourg
— MT — Central Bank of Malta
— PT — Banco de Portugal
— RO — National Bank of Romania
— SK — National Bank of Slovakia
In addition, as decided by the Governing Council of the ECB, other ESCB central banks and institutions have the right to participate in EPCO joint procurements if complying with the rules of participation in EPCO or EPCO activities. If complying with those conditions and, after DNB's agreement, those ESCB central banks and institutions may be included as Participating Institutions in the Framework Agreements via an amendment to them. The Participating Institutions being:
Toon meer
— BG — Bulgarian National Bank
— CZ — Czech National Bank
— DK — Danmarks Nationalbank
— EE — Bank of Estonia
— ES — Banco de España
— GR — Bank of Greece
— LV — Bank of Latvia
— LT — Bank of Lithuania
— HU — Central Bank of Hungary
— PL — National Bank of Poland
— SI — Bank of Slovenia
— FI — Bank of Finland
— SE — Sveriges Riksbank
— UK — Bank of England
— Financial Market Authority (FMA)
— Federal Financial Supervisory Authority (BaFin)
— Estonian Financial Supervision Authority (EFSA)
— Financial Sector Surveillance Commission (CSSF)
— Financial and Capital Market Commission (FKTK)
— Malta Financial Services Authority (MFSA)
— Single Resolution Board (SRM)
— European Stability Mechanism (ESM)
— European Banking Authority (EBA)
— European Financial Stability Facility (EFSF)
— European Insurance and Occupational Pensions Authority (EIOPA)
— European Securities and Markets Authority (ESMA)
— Financial Services and Markets Authority (FSMA).
Minimumaantal mogelijke verlengingen: 1
Maximumaantal mogelijke verlengingen: 4
Referentienummer: F162511
Plaats van uitvoering
Hoofdlocatie of plaats van uitvoering:
All locations of the central banks and financial institutions that are a member of — or participate in the activities of — the Eurosystem Procurement Coordination Office.

Juridische, economische, financiële en technische informatie
Voorwaarden voor deelname
Geschiktheid om de beroepsactiviteit uit te oefenen:
For technical questions or if you have problems with the Negometrix platform, you can contact the Negometrix service desk by telephone during office hours on: +31 (0)30 666 1810.
Questions about the content of this tender during the tender period may only be submitted to the designated contact at DNB.
The DNB-contact can be reached via the Negometrix platform (see Question and Answer-module).
Technische en professionele bekwaamheid:
For technical questions or if you have problems with the Negometrix platform, you can contact the Negometrix service desk by telephone during office hours on: +31 (0)30 666 1810.
Questions about the content of this tender during the tender period may only be submitted to the designated contact at DNB.
The DNB-contact can be reached via the Negometrix platform (see Question and Answer-module).
Minimumeisen:
Technical or professional skill requirements (Suitability Requirement A-C):
Core competence 1: experience with advising on and supplying/reselling (certified partner at the highest level) of standard software packages from at least Microsoft, IBM, Oracle, SAP, VMware and Citrix.
Core competence 2: must be able to advise on functionalities and the license models for software and related (strategic/tactical) policy decisions.
Core competence 3: is able to supply and advise on all current license models, such as ‘On-premise’, ‘Software as a Service’, ‘subscription’ and ‘lease’.
Quality requirement (Suitability Requirement D):
Tenderer has taken steps to ensure quality by adopting a quality management system in which Tenderer:
1. determines the processes needed for the quality management system and its application throughout the organization;
2. determines the sequence and interaction of these processes;
3. determines criteria and methods needed to ensure that both the operation and control of these processes are effective;
4. ensures the availability of resources and information necessary to support the operation and monitoring of these processes;
5. monitors, measures where applicable, and analyses these processes, and
6. implements actions necessary to achieve planned results and continual improvement of these processes;
7. maintains and enforces quality management system documentation.
Statements by technicians/technical bodies (Suitability Requirement E):
Tenderer has the availability of independent license specialists for at least the following software manufacturers: Microsoft, IBM, Oracle, SAP, VMware and Citrix.

Procedure
Maximumaantal deelnemers aan de raamovereenkomst: 3
Looptijd van de raamovereenkomst in jaren: 6
Motivering voor een raamovereenkomst van meer dan vier jaar:
The maximum duration of the Framework Agreements will be 6 years, which is justified by the complexity of the implementation of the Framework Agreements, expected costs of implementation and expected lead time for SAM-benefits.
Geldigheidsduur van de inschrijving: 120 dagen
Datum opening inschrijvingen: 2016-02-18 📅
Plaats van opening: Amsterdam.
Plaats: Amsterdam.
Talen
Taal: Engels 🗣️

Aanbestedende dienst
Identiteit
Nationaal registratienummer: 552065437
Naam aanbestedende dienst: Oesterreichische Nationalbank
Postadres: Sensengasse 2
Poststad: Wien
Postcode: 1090
Land: Oostenrijk 🇦🇹
Naam aanbestedende dienst: National Bank of Belgium
Postadres: Boulevard de Berlaimont 14
Poststad: Brussels
Postcode: 1000
Land: België 🇧🇪
Naam aanbestedende dienst: Central Bank of Cyprus
Postadres: John Kennedy 80
Poststad: Nicosia
Postcode: 1076
Land: Cyprus 🇨🇾
Naam aanbestedende dienst: Deutsche Bundesbank
Postadres: Wilhelm-Epstein-Straße 14
Poststad: Frankfurt am Main
Postcode: 60431
Land: Duitsland 🇩🇪
Naam aanbestedende dienst: European Central Bank
Postadres: Sonnemannstraße 20
Postcode: 60314
Naam aanbestedende dienst: Banque de France
Postadres: 31 rue Croix des Petits Champs
Poststad: Paris
Postcode: 75001
Land: Frankrijk 🇫🇷
Naam aanbestedende dienst: Croatian National Bank
Postadres: Trg hrvatskih velikana
Poststad: Zagreb
Postcode: 10000
Land: Kroatië 🇭🇷
Naam aanbestedende dienst: Central Bank of Ireland
Postadres: Dame Street
Poststad: Dublin
Land: Ierland 🇮🇪
Naam aanbestedende dienst: Banca d'Italia
Postadres: Via Nazionale 91
Poststad: Roma
Postcode: 00184
Land: Italië 🇮🇹
Naam aanbestedende dienst: Banque centrale du Luxembourg
Postadres: 2 Boulevard Royal
Poststad: Luxembourg
Postcode: 2983
Land: Luxemburg 🇱🇺
Naam aanbestedende dienst: Central Bank of Malta
Postadres: Castille Place
Poststad: Valletta
Postcode: VLT 1060
Land: Malta 🇲🇹
Naam aanbestedende dienst: Banco de Portugal
Postadres: R. do Comércio, 148
Poststad: Lisboa
Postcode: 1100-150
Land: Portugal 🇵🇹
Naam aanbestedende dienst: National Bank of Romania
Postadres: Strada Lipscani 25
Poststad: București
Postcode: 030031
Land: Roemenië 🇷🇴
Naam aanbestedende dienst: National Bank of Slovakia
Postadres: Imricha Karvasa 1
Poststad: Bratislava
Postcode: 813 25
Land: Slowakije 🇸🇰
Contact
Contactpunt: De Nederlandsche Bank N.V.
Adres van het kopersprofiel: https://platform.negometrix.com/PublishedTenders.aspx?tenderid=32084 🌏

Referentie
Datums
Publicatiedatum: 2015-11-19 📅
Identificatoren
Door de aanbestedende dienst toegekend referentienummer: F162511
Nummer van het bericht in het PB S: 2015/S 224-407526

Aanvullende informatie
Beoordelingsorgaan
Naam: The Court of Amsterdam
Postadres: Postbus 84500
Poststad: Amsterdam
Postcode: 1080 BN
Land: Nederland 🇳🇱
Telefoon: +31 205412111 📞
Internetadres: www.rechtspraak.nl/Organisatie/Rechtbanken/Amsterdam/Pages/default.aspx 🌏
Informatie over termijnen voor beroep: Until 22.3.2016.
Dienst waar informatie over de beroepsprocedure kan worden verkregen
Naam: De Nederlandsche Bank N.V. / Legal Affairs
Postadres: Postbus 98
Postcode: 1000 AB
Telefoon: +31 205129111 📞
Bron: OJS 2016/S 011-014881 (2016-01-14)
Aanvullende inlichtingen (2016-01-17)
Object
Aankondigingsmetadata
Documenttype: Aanvullende inlichtingen

Referentie
Datums
Verzenddatum: 2016-01-17 📅
Publicatiedatum: 2016-01-21 📅
Identificatoren
Aankondigingsnummer: 2016/S 014-019905
Verwijst naar aankondiging: 2016/S 011-014881
PB-S nummer: 14
Bron: OJS 2016/S 014-019905 (2016-01-17)
Aanvullende inlichtingen (2016-02-04)
Referentie
Datums
Verzenddatum: 2016-02-04 📅
Indieningstermijn: 2016-02-25 📅
Publicatiedatum: 2016-02-06 📅
Identificatoren
Aankondigingsnummer: 2016/S 026-041510
PB-S nummer: 26
Bron: OJS 2016/S 026-041510 (2016-02-04)
Aanvullende inlichtingen (2016-02-23)
Referentie
Datums
Verzenddatum: 2016-02-23 📅
Indieningstermijn: 2016-03-03 📅
Publicatiedatum: 2016-02-26 📅
Identificatoren
Aankondigingsnummer: 2016/S 040-064734
PB-S nummer: 40
Bron: OJS 2016/S 040-064734 (2016-02-23)
Aanvullende inlichtingen (2016-03-02)
Referentie
Datums
Verzenddatum: 2016-03-02 📅
Indieningstermijn: 2016-03-17 📅
Publicatiedatum: 2016-03-05 📅
Identificatoren
Aankondigingsnummer: 2016/S 046-075375
PB-S nummer: 46
Bron: OJS 2016/S 046-075375 (2016-03-02)
Aanvullende inlichtingen (2016-03-16)
Referentie
Datums
Verzenddatum: 2016-03-16 📅
Indieningstermijn: 2016-04-14 📅
Publicatiedatum: 2016-03-18 📅
Identificatoren
Aankondigingsnummer: 2016/S 055-091444
PB-S nummer: 55
Bron: OJS 2016/S 055-091444 (2016-03-16)
Award Aankondiging (2016-09-20)
Object
Toepassingsgebied van de aanbesteding
Totale waarde van de aanbesteding: 75 000 000 💰
Aankondigingsmetadata
Documenttype: Award Aankondiging

Procedure
Type bod: Niet van toepassing

Referentie
Datums
Verzenddatum: 2016-09-20 📅
Publicatiedatum: 2016-09-24 📅
Identificatoren
Aankondigingsnummer: 2016/S 185-332742
PB-S nummer: 185
Aanvullende informatie
The Negometrix platform will be used for this open European tender procedure. After registration at www.negometrix.com, you can get access to the relevant information of the tender.

Procedure
Gunningscriteria
Criterium: 1. Price (60)
2. Quality (40)

Gunning van het contract

1️⃣
Datum van sluiting van de overeenkomst: 2016-07-21 📅
Naam: SoftwareOne
Postadres: La Guardiaweg 36
Poststad: Amsterdam
Postcode: 1043 DJ
Land: Nederland 🇳🇱
E-mail: info.nl@softwareone.com 📧
Internetadres: https://www.softwareone.com/ 🌏

2️⃣
Naam: Comparex
Postadres: Naritaweg 177
Postcode: 1043 BW
Internetadres: www.comparex-group.com 🌏

3️⃣
Naam: Insight
Postadres: John M. Keynesplein 10
Postcode: 1066 EP
E-mail: simon.jonker@insight.com 📧
Internetadres: https://nl.insight.com/ 🌏
Informatie over aanbestedingen
Aantal ontvangen offertes: 5
Bron: OJS 2016/S 185-332742 (2016-09-20)