CBI -International experts Tourism for export development and promotion, sector expertise and institutional development

CBI

Through the CBI Export Development and Promotion Programmes, CBI works in selected potential export value chains, with the objective to create a sustainable and inclusive export increase. The programmes usually cover a period of several years in which we improve the export competitiveness of small and medium exporters in developing countries through tailored interventions at company and institutional level. The programmes are designed for specific market sectors and affect the full value chain of selected sectors. To optimally improve export promotion CBI integrates different services together under one programme (country and sector specific). The integrated programmes are focussed on the key actors, influencers and supporters of the export value chain, which are exporters, importers, Business Support Organisations (BSOs) and governmental authorities. CBI wishes to award Framework Agreements for the provision of experts regarding Tourism in the following export development and export promotion fields: - sector expertise; - institutional development.

Deadline

De termijn voor de ontvangst van de offertes was 2014-06-09. De aanbesteding werd gepubliceerd op 2014-04-28.

Wie?

• CBI

Wat?

• Zakelijke dienstverlening: juridisch, marketing, consulting, drukkerij en beveiliging › Adviezen inzake bedrijfsvoering en management, en aanverwante diensten

Waar?

• Nederland

Aankoopgeschiedenis

Datum	Document
2014-04-28	Aankondiging van een opdracht

Aankondiging van een opdracht (2014-04-28)
Object
Toepassingsgebied van de aanbesteding
Titel: Adviezen inzake bedrijfsvoering en management, en aanverwante diensten
Totale waarde van de aanbesteding: 2 985 000 💰
Aankondigingsmetadata
Originele taal: Engels 🗣️
Documenttype: Aankondiging van een opdracht
Aard van de opdracht: Diensten
Regelgeving: Europese Unie, met GPA-deelname
Gemeenschappelijke woordenlijst overheidsopdrachten (CPV)
Code: Adviezen inzake bedrijfsvoering en management, en aanverwante diensten 📦

Procedure
Type procedure: Openbare procedure
Type bod: Inschrijving voor een of meer percelen
Gunningscriteria
Uit economisch oogpunt voordeligste inschrijving

Aanbestedende dienst
Identiteit
Land: Nederland 🇳🇱
Type aanbestedende dienst: Nationaal of federaal agentschap/bureau
Naam aanbestedende dienst: Cbi
Postadres: Prinses Beatrixlaan 2
Postcode: 2595 AL
Poststad: The Hague
Contact
E-mail: l.brussee@cbi.eu 📧
Telefoon: +31 702054200 📞

Referentie
Datums
Verzenddatum: 2014-04-28 📅
Indieningstermijn: 2014-06-09 📅
Publicatiedatum: 2014-05-03 📅
Identificatoren
Aankondigingsnummer: 2014/S 086-150406
PB-S nummer: 86
Aanvullende informatie

To download the tender documents and to receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=124425&B=CTMSOLUTION

Object
Toepassingsgebied van de aanbesteding
Korte beschrijving:

Perceelnummer: 1
Benaming van het perceel: Lot 1A - Sector expert Bolivia and Colombia
Korte beschrijving:

The Sector Expert Bolivia and Colombia will be asked to contribute to the sub-programme in Bolivia and Colombia with the objective to support and coach SME tourism service providers (primarily incoming tour operators) in Bolivia and Colombia. Projects under the sub-programme regard: (1) export auditing and action planning (2) export capacity building (3) market entry.

Perceelnummer: 2
Benaming van het perceel: Lot 1B - Sector expert Nicaragua
Korte beschrijving:

The Sector Expert Nicaragua will be asked to contribute to the sub-programme in Nicaragua with the objective to support and coach SME tourism service providers (primarily incoming tour operators) in Nicaragua. Projects under the sub-programme regard: (1) export auditing and action planning (2) export capacity building (3) market entry.

Perceelnummer: 3
Benaming van het perceel: Lot 1C - Sector expert Suriname
Korte beschrijving:

The Sector Expert Suriname will be asked to contribute to the sub-programme in Suriname with the objective to support and coach SME tourism service providers (primarily incoming tour operators) in Suriname. Projects under the sub-programme regard: (1) export auditing and action planning (2) export capacity building (3) market entry.

Perceelnummer: 4
Benaming van het perceel: Lot 1D - Sector expert institutional development Latin America
Korte beschrijving:

The Sector Expert Institutional development will be asked to contribute to the sub-programme Latin America concerning the institutional development of the national tourism organizations and the public private cooperation in Bolivia, Colombia, Nicaragua and Suriname. The projects consist of (1) auditing and action planning, (2) capacity building in national tourism organizations and public private cooperation platforms.

Perceelnummer: 5
Benaming van het perceel: Lot 2A - Sector expert Export Coaching Kenya
Korte beschrijving:

The Sector Expert for EU expert coaching SME tourism in Kenya will be asked to contribute to the sub-programme Africa concerning the coaching of the small and medium enterprises (SME) for tourism in Kenya. The projects consist of (1) export auditing and action planning, (2) export capacity building, and (3) market entry. The SME tourism project Kenya is part of the integrated tourism programme Kenya, aimed at strengthening the wider tourism value chain and the development of tourism in regions outside the classical routes.

Perceelnummer: 6
Benaming van het perceel: Lot 2B - Sector expert Export Coaching Madagascar
Korte beschrijving:

The Sector Expert for EU expert coaching SME tourism in Madagascar will be asked to contribute to the sub-programme Africa concerning the coaching of the small and medium enterprises (SME) for tourism in Madagascar. The project consists of (1) export auditing and action planning, (2) export capacity building, and (3) market entry. The SME tourism project Madagascar is part of the integrated tourism programme Madagascar, aimed at strengthening the wider tourism value chain and the development of tourism in regions outside the classical routes.

Perceelnummer: 7
Benaming van het perceel: Lot 2C - Sector expert Export Coaching Zambia
Korte beschrijving:

The Sector Expert for EU expert coaching SME tourism in Zambia will be asked to contribute to the sub-programme Africa concerning the coaching of the small and medium enterprises (SME) for tourism in Zambia. The project consists of (1) export auditing and action planning, (2) export capacity building, and (3) market entry. The SME tourism project Zambia is part of the integrated tourism programme Zambia, aimed at strengthening the wider tourism value chain and destination marketing and promotion.

Perceelnummer: 8
Benaming van het perceel: Lot 2D - Sector expert Export Coaching Tanzania
Korte beschrijving:

The Sector Expert for EU expert coaching SME tourism in Tanzania will be asked to contribute to the sub-programme Africa concerning the coaching of the small and medium enterprises (SME) for tourism in Tanzania. The projects consist of (1) export auditing and action planning, (2) export capacity building, and (3) market entry.

Perceelnummer: 9
Benaming van het perceel: Lot 2E - Sector expert Export Coaching Marketing and Promotion Africa
Korte beschrijving:

The Sector Expert for coaching marketing and promotion will be asked to contribute to the Africa Tourism programme on coaching of the national tourism organizations and business support organisations concerning the aspects of marketing and with the objective to realize the determination and implementation of the sectoral export marketing strategy for the promotion of tourism on the European market. The projects consist of (1) destination marketing and promotion (2) EU market entry in tourism (3) EU market intelligence in tourism.

Perceelnummer: 10
Benaming van het perceel: Lot 2F - Sector Export Institutional development and public- private cooperation Kenya
Korte beschrijving:

The Sector Expert for institutional development will be asked to contribute to the sub-programme in Kenya concerning the institutional development of national and regional business support organisations and associations and the public-private cooperation in the Kenyan tourism sector. The project consists of (1) strengthening of the tourism value chain, (2) institutional capacity building of business support organisations and associations, (3) multi stakeholder participation and (4) public private partnership.

Perceelnummer: 11
Benaming van het perceel: Lot 2G - Sector Expert Institutional development and public- private cooperation Madagascar
Korte beschrijving:

The Sector Expert for institutional development will be asked to contribute to the sub-programme in Madagascar concerning the institutional development of national and regional business support organisations and associations and the public-private cooperation in the Malagasy tourism sector. The projects consist of (1) strengthening of the tourism value chain, (2) institutional capacity building of business support organisations and associations, (3) multi stakeholder participation and (4) public private partnership.

Perceelnummer: 12
Benaming van het perceel: Lot 2H - Sector Expert Institutional development and public- private cooperation Zambia
Korte beschrijving:

The Sector Expert for institutional development will be asked to contribute to the sub-programme in Zambia concerning the institutional development of business support organisations and associations and the public-private cooperation in the Zambian tourism sector. The projects consist of (1) strengthening of the tourism value chain, (2) institutional capacity building of business support organisations and associations, (3) multi stakeholder participation and (4) public private partnership.

Hoeveelheid of omvang: 125000 (Estimated value excluding VAT)
Perceelnummer: 13
Benaming van het perceel: Lot 2I - Sector Expert Product development Africa
Korte beschrijving:

The Sector Expert for product development will be asked to contribute to the sub-programme Africa concerning the product development in the sector of tourism. The projects consist of (1) product development, (2) costing and pricing, and (3) quality and delivery processes.

Perceelnummer: 14
Benaming van het perceel: Lot 3A - Sector expert Export Coaching Nepal
Korte beschrijving:

The Sector Expert EU Export Coaching Nepal will be asked to contribute to the regional programme tourism Asia concerning the coaching of the small and medium enterprises (SME) for tourism in Nepal. The projects consist of (1) export auditing and action planning (where applicable), (2) export capacity building, and (3) market entry.

Perceelnummer: 15
Benaming van het perceel: Lot 3B - Sector expert Export Coaching Bhutan
Korte beschrijving:

The Sector Expert EU Export Coaching Bhutan will be asked to contribute to the regional programme tourism Asia concerning the coaching of the small and medium enterprises (SME) for tourism in Bhutan. The projects consist of (1) export auditing and action planning (where applicable), (2) export capacity building, and (3) market entry.

Perceelnummer: 16
Benaming van het perceel: Lot 3C - Sector expert Export Coaching Indonesia and Sri Lanka
Korte beschrijving:

The Sector Expert for EU expert coaching SME tourism in Indonesia and Sri Lanka will be asked to contribute to the sub-programme Africa concerning the coaching of the small and medium enterprises (SME) for tourism in Indonesia and Sri Lanka. The projects consist of (1) export auditing and action planning; (2) export capacity building; and (3) market entry. The SME tourism project Indonesia and Sri Lanka is part of the integrated tourism programme aimed at strengthening the wider tourism value chain and the development of tourism in regions outside the classical routes.

Perceelnummer: 17
Benaming van het perceel: Lot 3D - Sector expert Export Coaching Myanmar
Korte beschrijving:

The Sector Expert for EU expert coaching SME tourism in Myanmar will be asked to contribute to the sub-programme Africa concerning the coaching of the small and medium enterprises (SME) for tourism in Myanmar. The projects consist of (1) export auditing and action planning; (2) export capacity building; and (3) market entry. The SME tourism project Myanmar is part of the integrated tourism programme Myanmar, aimed at strengthening the wider tourism value chain and the development of tourism in regions outside the classical routes.

Perceelnummer: 18
Benaming van het perceel: Lot 3E - Sector expert Export Coaching Mongolia
Korte beschrijving:

The Sector Expert for EU expert coaching SME tourism in Mongolia will be asked to contribute to the sub-programme Africa concerning the coaching of the small and medium enterprises (SME) for tourism in Mongolia. The projects consist of (1) export auditing and action planning; (2) export capacity building; and (3) market entry. The SME tourism project Mongolia is part of the integrated tourism programme Mongolia, aimed at strengthening the wider tourism value chain and the development of tourism in regions outside the classical routes.

Perceelnummer: 19
Benaming van het perceel: Lot 3F - Sector expert Institutional development and public- private cooperation in Mongolia
Korte beschrijving:

The Sector Expert for institutional development and public-private cooperation will be asked to contribute to the sub-programme in Mongolia concerning the institutional development of national and regional business support organisations and associations and public-private sector cooperation in the Mongolian tourism sector. The project consists of (1) strengthening of the rural tourism value chains; (2) institutional capacity building of business support organisations and associations; (3) multi stakeholder participation; and (4) public private partnership.

Perceelnummer: 20
Benaming van het perceel: Lot 3G - Sector expert Community Based Sustainable Tourism Development in Myanmar
Korte beschrijving:

Perceelnummer: 21
Benaming van het perceel: Lot 3H - Sector Expert Institutional development Nepal
Korte beschrijving:

The Sector Expert for institutional development Nepal will be asked to contribute to institutional development of national business support organizations and associations and public-private sector cooperation in the tourism sector in Nepal. The project consists of (1) strengthening of the rural tourism value chains; (2) institutional capacity building of business support organizations and associations; (3) multi stakeholder participation; and (4) public private partnership.

Perceelnummer: 22
Benaming van het perceel: Lot 4A - Sector Expert E-marketing
Korte beschrijving:

The Sector Expert E-Marketing systems will be asked to contribute to the various tourism programmes concerning the institutional development of E-marketing systems. The projects consist of: (1) analysis of e-marketing systems and action planning; (2) capacity building with national tourism organisations regarding e-marketing systems.

Hoeveelheid of omvang: 165000 (Estimated value excluding VAT)
Perceelnummer: 23
Benaming van het perceel: Lot 4B - Sector Expert Human Resource Management Tourism
Korte beschrijving:

The Sector Expert for Human Resource Management in tourism in will be asked to contribute to the regional tourism programmes in Africa, Asia and Latin- America concerning the coaching of the small and medium enterprises (SME) for tourism. The projects consist of Human Resource Management capacity building and skills development for tourism SME's.

Perceelnummer: 24
Benaming van het perceel: Lot 4C - Expert Market Intelligence Systems
Korte beschrijving:

The Sector Expert Marketing intelligence systems will be asked to contribute to the various tourism programmes concerning the institutional development of market intelligence systems. The projects consist of: (1) analysis of tourism market intelligence systems and action planning; (2) capacity building with national tourism organisations regarding market intelligence systems.

Perceelnummer: 25
Benaming van het perceel: Lot 4D - Sector Expert Travelife Institutional Development
Korte beschrijving:

The Travelife project is a cross-cutting project that focuses on mainstreaming Travelife as sustainability system within the regional programmes of CBI (Asia, Latin America, Africa). The project contains two sector experts, who are required to work closely together: a Sector Expert Travelife Institutional Development (lot 4D), and a Sector Expert Travelife HRM Development (lot 4E). The Sector Expert Travelife Institutional Development is responsible for developing and implementing the Travelife sustainability management and certification system for the tour operator sector in the different regions. The Sector Expert Travelife HRM Development will be responsible for implementing the training needs under this system, in collaboration with the Sector Expert Travelife Institutional Development. Institutional development of the Travelife system will initially be piloted in selected countries Asia (Nepal, Bhutan, Indonesia, Myanmar, Sri Lanka and/or Mongolia). The tasks of the Sector Expert Travelife Institutional Development in this pilot will consist of (1) setting up partnerships with national associations; (2) translation and local adaptation of training manual, exam questions and standards; (3)establishment of (minimum) standards per country in consultation with associations, key companies and other stakeholders; (4) certification and recognition per country; and (5) marketing of participating companies on the international market as ‘sustainable' company. Based on the experiences with the pilot it may be further replicated in Latin America and Africa.

Perceelnummer: 26
Benaming van het perceel: Lot 4E - Sector Expert Travelife HRM Development
Korte beschrijving:

The Travelife project is a cross-cutting project that focuses on mainstreaming Travelife as sustainability system within the regional programmes of CBI (Asia, Latin America, Africa). The project contains two sector experts, who are required to work closely together: a Sector Expert Travelife Institutional Development (lot 4D), and a Sector Expert Travelife HRM Development (this lot 4E). The Sector Expert Travelife Institutional Development is responsible for developing and implementing the Travelife sustainability management and certification system for the tour operator sector in the different regions. The Sector Expert Travelife HRM Development will be responsible for implementing the training needs under this system, in collaboration with the Sector Expert Travelife Institutional Development. Institutional development of the Travelife system will initially be piloted in selected countries Asia (Nepal, Bhutan, Indonesia, Myanmar, Sri Lanka and/or Mongolia). The tasks of the Sector Expert Travelife HRM Development in this pilot will consist of: (1) training of trainers of Travelife local auditors and advisors; (2) training, guidance and personal coaching of companies on the Travelife system. Based on the experiences with the pilot it may be further replicated in Latin America and Africa.

Referentienummer: 102173

Juridische, economische, financiële en technische informatie
Voorwaarden voor deelname
Geschiktheid om de beroepsactiviteit uit te oefenen: See Self Declaration (Form 5), part of the tender documents.
Economische en financiële draagkracht:

The Contracting Authority requires a declaration of willingness, issued by a person authorized in the tenderer's own organization, confirming that in the eventuality of a contract the said person is willing to take out a legal liability insurance policy and to submit the policy as information to the Contracting Authority, should the Contracting Authority consider this desirable at that point. The sum insured shall be at least 100 000 EUR a year.

Technische en professionele bekwaamheid: See tender documents: each lot has its specific requirements.
Minimumeisen: See tender documents: each lot has its specific requirements.
Uitvoering van de opdracht
Namen en beroepskwalificaties van het personeel ✅

Procedure
Aantal deelnemers aan de raamovereenkomst: 26
Geldigheidsduur van de inschrijving: 120 dagen
Datum opening inschrijvingen: 2014-06-09 📅
Talen
Taal: Engels 🗣️

Aanbestedende dienst
Contact
Contactpunt: mr. L.C. Brussee
URL voor nadere inlichtingen: https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=124425&B=CTMSOLUTION 🌏
URL van de documenten: https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=124425&B=CTMSOLUTION 🌏
URL voor deelname: https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=124425&B=CTMSOLUTION 🌏
E-mail: voorlichting.rb.den.haag@rechtspraak.nl 📧

Referentie
Identificatoren
Door de aanbestedende dienst toegekend referentienummer: 102173

Aanvullende informatie
Beoordelingsorgaan
Naam: District Court of The Hague
Postadres: Postbus 20302
Poststad: The Hague
Postcode: 2500 EH
Land: Nederland 🇳🇱
E-mail: voorlichting.rb.den.haag@rechtspraak.nl 📧
Internetadres: http://www.rechtspraak.nl 🌏
Informatie over termijnen voor beroep:

Only if the summons is issued within twenty (20) calendar days of this notice being sent and the Contracting Authority is notified of the date on which the case will be heard, the award will be deferred pending the judgment in interlocutory injunction proceedings. After these twenty days the right for the tenderer to act against the legitimacy of this tender procedure and/or the awarding decisions will expire.

Dienst waar informatie over de beroepsprocedure kan worden verkregen
Zelfde als: Beoordelingsorgaan
Bron: OJS 2014/S 086-150406 (2014-04-28)

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