Concession: The Ministry of Foreign Affairs of the Kingdom of the Netherlands is inviting companies specialised in operating as External Service Providers to register their interest in a contract to assist Dutch foreign missions with the handling of visa applications and other consular services. This includes the recording of biometric data, data entry and scanning of supplementary documentation relating to applications

Ministry of Foreign Affairs

The contracts that are the object of this call for tenders are service concession contracts (see Article 17 of Directive 2004/18/EC of 31 March 2004 on the coordination of procedures for the award of public works contracts, public supply contracts and public service contracts). This is due to the nature of the services which form the subject of this tender and to the fact that the service provider receives no payment from the Ministry of Foreign Affairs or any of its missions for the provision of the services, but instead can charge applicants a service fee. This contract notice is not therefore subject to the rules laid down in Directive 2004/18/EC. Each region represents a separate part of the call for tenders and the Ministry intends to sign one contract per region. The Ministry does not expect any service provider to be able to offer services worldwide. It therefore invites any service provider who is able to provide the services required in any one of the regions mentioned above to apply for prequalification. A service provider may apply for prequalification in one, several or all the regions specified. The following countries and cities (or a location within a reasonable distance of the city) at a minimum must be covered by the contract for the region concerned: 1. Western Europe - United Kingdom: London. 2. Southern/Eastern Europe, including Russia and the Commonwealth of Independent States - Russia: Moscow, St Petersburg, Rostov-on-Don and Yekaterinburg. Turkey: Ankara and Istanbul. Ukraine: Kiev. 5. Asia and Oceania, India: New Delhi, Mumbai, Chennai, Bangalore and Kolkata. 9. China: Beijing, Shanghai and Guangzhou. A maximum of five service providers will be invited to tender or to participate for each region. The Ministry will choose the five candidates by ranking them on the basis of their relevant experience in delivering services in the region concerned. Interested service providers can register for participation in the tender procedure by sending an email to FEZ-TENDER2@minbuza.nl. The Ministry will send a registration form to these interested service providers with a specification of the countries in each region and the minimum requirements for participation. This form must be formally signed and sent to the aforementioned email address by 13:00 (Central European Time) on 11 January 2013. By sending the registration form to the Ministry, the service provider declares that it complies with the minimum requirements. The Ministry reserves the right to request further information from the service provider to determine whether it meets the minimum requirements. Service providers that meet the minimum requirements will receive the tender documents at the end of January 2013.

Deadline

De termijn voor de ontvangst van de offertes was 2013-01-18. De aanbesteding werd gepubliceerd op 2012-12-16.

Leveranciers

De volgende leveranciers worden genoemd in gunningsbesluiten of andere aanbestedingsdocumenten:

Wie? Wat? Waar?
Aankoopgeschiedenis
Datum Document
2012-12-16 Aankondiging van een opdracht
2013-01-17 Aanvullende inlichtingen
2013-06-20 Award Aankondiging
Aankondiging van een opdracht (2012-12-16)
Object
Toepassingsgebied van de aanbesteding
Titel: Consulaire diensten
Hoeveelheid of omvang:
The following countries and cities (or a location within a reasonable distance of the city) at a minimum must be covered by the contract for the region concerned: 1. Western Europe - United Kingdom: London. 2. Southern/Eastern Europe, including Russia and the Commonwealth of Independent States - Russia: Moscow, St Petersburg, Rostov-on-Don and Yekaterinburg. Turkey: Ankara and Istanbul. Ukraine: Kiev. 5. Asia and Oceania, India: New Delhi, Mumbai, Chennai, Bangalore and Kolkata. 9. China: Beijing, Shanghai and Guangzhou.More countries and locations can be subject to coverage by the service provider during the concession period. An indication of the number of visa applications to be serviced per location is given in the tender documents.
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Aankondigingsmetadata
Originele taal: Engels 🗣️
Documenttype: Aankondiging van een opdracht
Aard van de opdracht: Diensten
Regelgeving: Europese Unie, met GPA-deelname
Gemeenschappelijke woordenlijst overheidsopdrachten (CPV)
Code: Consulaire diensten 📦

Procedure
Type procedure: Niet-openbare procedure
Type bod: Inschrijving voor een of meer percelen
Gunningscriteria
Uit economisch oogpunt voordeligste inschrijving

Aanbestedende dienst
Identiteit
Land: Nederland 🇳🇱
Type aanbestedende dienst: Ministerie of elke andere nationale of federale instantie
Naam aanbestedende dienst: Ministry of Foreign Affairs
Postadres: P.O. Box 20061
Postcode: 2500 EB
Poststad: The Hague
Contact
Internetadres: http://www.government.nl/ministries/bz 🌏
E-mail: fez-tender2@minbuza.nl 📧

Referentie
Datums
Verzenddatum: 2012-12-16 📅
Indieningstermijn: 2013-01-18 📅
Publicatiedatum: 2013-01-18 📅
Identificatoren
Aankondigingsnummer: 2013/S 013-017272
PB-S nummer: 13
Aanvullende informatie
Concession contract per lot shall be under Dutch law. All times referred to are Central European Time.

Object
Toepassingsgebied van de aanbesteding
Korte beschrijving:
The contracts that are the object of this call for tenders are service concession contracts (see Article 17 of Directive 2004/18/EC of 31 March 2004 on the coordination of procedures for the award of public works contracts, public supply contracts and public service contracts). This is due to the nature of the services which form the subject of this tender and to the fact that the service provider receives no payment from the Ministry of Foreign Affairs or any of its missions for the provision of the services, but instead can charge applicants a service fee. This contract notice is not therefore subject to the rules laid down in Directive 2004/18/EC. Each region represents a separate part of the call for tenders and the Ministry intends to sign one contract per region. The Ministry does not expect any service provider to be able to offer services worldwide. It therefore invites any service provider who is able to provide the services required in any one of the regions mentioned above to apply for prequalification. A service provider may apply for prequalification in one, several or all the regions specified. The following countries and cities (or a location within a reasonable distance of the city) at a minimum must be covered by the contract for the region concerned: 1. Western Europe - United Kingdom: London. 2. Southern/Eastern Europe, including Russia and the Commonwealth of Independent States - Russia: Moscow, St Petersburg, Rostov-on-Don and Yekaterinburg. Turkey: Ankara and Istanbul. Ukraine: Kiev. 5. Asia and Oceania, India: New Delhi, Mumbai, Chennai, Bangalore and Kolkata. 9. China: Beijing, Shanghai and Guangzhou. A maximum of five service providers will be invited to tender or to participate for each region. The Ministry will choose the five candidates by ranking them on the basis of their relevant experience in delivering services in the region concerned. Interested service providers can register for participation in the tender procedure by sending an email to FEZ-TENDER2@minbuza.nl. The Ministry will send a registration form to these interested service providers with a specification of the countries in each region and the minimum requirements for participation. This form must be formally signed and sent to the aforementioned email address by 13:00 (Central European Time) on 11 January 2013. By sending the registration form to the Ministry, the service provider declares that it complies with the minimum requirements. The Ministry reserves the right to request further information from the service provider to determine whether it meets the minimum requirements. Service providers that meet the minimum requirements will receive the tender documents at the end of January 2013.
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Perceelnummer: 1
Benaming van het perceel: Western-Europe
Korte beschrijving:
Handling of visa applications and other consular services. This includes the recording of biometric data, data entry and scanning of supplementary documentation relating to applications.
Hoeveelheid of omvang: Description of the conditions will be given in the tender documents.
Aanvullende informatie over percelen: Description of the conditions will be given in the tender documents.
Perceelnummer: 2
Benaming van het perceel: Southern/Eastern Europe, including Russia and the Commonwealth of Independent States
Perceelnummer: 3
Benaming van het perceel: North America, including Mexico and the Caribbean
Perceelnummer: 4
Benaming van het perceel: South America / Latin America
Perceelnummer: 5
Benaming van het perceel: Asia and Oceania
Perceelnummer: 6
Benaming van het perceel: North Africa
Perceelnummer: 7
Benaming van het perceel: South Africa
Perceelnummer: 8
Benaming van het perceel: The Middle East
China
Referentienummer: FEZ-IM/252.
Plaats van uitvoering
Hoofdlocatie of plaats van uitvoering:
The call for tenders concerns the following eight regions: 1. Western Europe; 2. Southern/Eastern Europe, including Russia and the Commonwealth of Independent States; 3. North America, including Mexico and the Caribbean; 4. South America / Latin America; 5 Asia and Oceania; 6 North Africa; 7. South Africa; and 8. the Middle East; 9. China.
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Juridische, economische, financiële en technische informatie
Voorwaarden voor deelname
Geschiktheid om de beroepsactiviteit uit te oefenen:
.Interested service providers can register for participation in the tender procedure by sending an email to FEZ-TENDER2@minbuza.nl. The Ministry will send a registration form to these interested service providers with a specification of the countries in each region and the minimum requirements for participation. This form must be formally signed and sent to the aforementioned email address by 13:00 (Central European Time) on 18 January 2013. By sending the registration form to the Ministry, the service provider declares that it complies with the minimum requirements. The Ministry reserves the right to request further information from the service provider to determine whether it meets the minimum requirements. Service providers that meet the minimum requirements will receive the tender documents at the end of January 2013.
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Economische en financiële draagkracht: See III.2.1.
Minimumeisen: See application form.
Technische en professionele bekwaamheid: See III.2.1.
Uitvoering van de opdracht
Vereiste deposito's en garanties: N/A.
Belangrijkste financieringsvoorwaarden en betalingsregelingen en/of verwijzing naar de relevante bepalingen die daarop van toepassing zijn: Description of the conditions is given in the tender documents.
Rechtsvorm van de combinatie van ondernemers aan wie de opdracht wordt gegund: Description of the conditions is given in the tender documents.
Andere bijzondere voorwaarden: Description of the conditions is given in the tender documents.
Namen en beroepskwalificaties van het personeel ✅

Procedure
Looptijd van de raamovereenkomst in jaren: 4
Objectieve selectiecriteria:
A maximum of five service providers will be invited to tender or to participate for each region. The Ministry will choose the five candidates by ranking them on the basis of their relevant experience in delivering services in the region concerned.
Datum van verzending van uitnodigingen: 2013-01-31 📅
Talen
Taal: Engels 🗣️
Nederlands 🗣️

Aanbestedende dienst
Contact
Contactpunt: Procurement Department

Referentie
Identificatoren
Door de aanbestedende dienst toegekend referentienummer: FEZ-IM/252.
Aanvullende informatie
Concession contract per lot shall be under Dutch law.
All times referred to are Central European Time.

Aanvullende informatie
Beoordelingsorgaan
Land: Nederland 🇳🇱
Internetadres: http://www.rechtspraak.nl 🌏
Informatie over termijnen voor beroep: See tender documents.
Dienst waar informatie over de beroepsprocedure kan worden verkregen
Naam: Ministry of Foreign Affairs, DJZ/CR
Postadres: P.O. Box 20061
Poststad: The Hague
Postcode: 2500 EB
Bron: OJS 2013/S 013-017272 (2012-12-16)
Aanvullende inlichtingen (2013-01-17)
Object
Aankondigingsmetadata
Originele taal: Nederlands 🗣️
Documenttype: Aanvullende inlichtingen

Referentie
Datums
Verzenddatum: 2013-01-17 📅
Indieningstermijn: 2013-01-25 📅
Publicatiedatum: 2013-01-22 📅
Identificatoren
Aankondigingsnummer: 2013/S 015-020032
Verwijst naar aankondiging: 2013/S 13-017272
PB-S nummer: 15
Bron: OJS 2013/S 015-020032 (2013-01-17)
Award Aankondiging (2013-06-20)
Object
Aankondigingsmetadata
Documenttype: Award Aankondiging

Procedure
Type bod: Niet van toepassing

Aanbestedende dienst
Identiteit
Postadres: P. O. Box 20061

Referentie
Datums
Verzenddatum: 2013-06-20 📅
Publicatiedatum: 2013-06-21 📅
Identificatoren
Aankondigingsnummer: 2013/S 119-203982
PB-S nummer: 119
Aanvullende informatie
Notice concerning concessions granted by region as stipulated in the concession documents.

Procedure
Gunningscriteria
Criterium: 1. Quality
2. Price

Gunning van het contract

1️⃣
Datum van sluiting van de overeenkomst: 2013-05-23 📅
Naam: VF Worldwide holding Ltd.
Postadres: C/o Kross Border Trust Services Limited, St. Louis Business Centre
Poststad: Port Louis
Land: Mauritius 🇲🇺
E-mail: sshah@krossborder.intnet 📧
Internetadres: http://www.vfsglobal.com 🌏

2️⃣

3️⃣

4️⃣

5️⃣

6️⃣
Naam: TLS Group S.A.
Postadres: 32, rue Jean Pierre Brasseur
Poststad: Luxembourg
Postcode: L-1258
Land: Luxemburg 🇱🇺
E-mail: bwe@tlscontact.com 📧
Internetadres: http://www.tlscontact.com 🌏

7️⃣

8️⃣

9️⃣
Informatie over aanbestedingen
Aantal ontvangen offertes: 3
2
1
5
Bron: OJS 2013/S 119-203982 (2013-06-20)
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Leveranciers:
TLS Group S.A. VF Worldwide holding Ltd.
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